Founder's Story

Why we Built KONVOY—the first Private wellness check

The day I lost touch with my Grandma

Something just felt off.

I quickly learned I only had two options: Worry and wait, or call 911.

I didn’t think the lights, sirens, and neighborhood drama of an emergency response was right for a simple wellness check—so I chose to worry and wait. The waiting was anxiety-ridden and awful.

I couldn’t believe that in this day and age, there was no way to send a trusted professional to simply knock on the door and check on my Grandma.

(PS: My Grandma had just forgotten to charge her phone.)

—Elizabeth Fay, KONVOY Co-founder

KONVOY Co-Founder Elizabeth Fay with her grandmother Patty
KONVOY Brand Lead Will, his Mom Mary Jo, and son Oliver smiling in Bronx Botanical Gardens

We needed a better way

Not in theory. Not from market research. Not because we saw a business gap. Because we felt the need.

Elizabeth led the charge, but as our founding team came together, we quickly realized this anxiety wasn’t hers alone. The exact same story was playing out in all of our lives:

  • Co-founder, John Schumacher needed a better way to reach his aging parents.

  • Brand Lead, Will Beck needed a better way to check on his mom while raising young kids of his own.

  • Head Specialist, Mike Mueller deals with underlying worry every day, even when his parents live locally.

Different families. Same problem.

When someone you love is alone and something feels off, families deserve a better choice than agonizing worry or jumping straight to a 911 emergency line.

That is why KONVOY exists. Once we compared what we were all experiencing, the solution became obvious.

We built the service we needed for our own peace of mind, and designed it so your family can have the exact same assurance.

Head Specialist Mike with his Mom and Dad

KONVOY is your family's private wellness check.

Professional Presence

Trusted, off-duty local first responders that are personally selected and vetted

Reliable Process

Standardized protocol designed to provide a calm, unbiased assessment every time

Clear Proof

Quick assessment and confidential body cam verification after each check

In an emergency, always call 911.

Purpose Built, Mission Driven

KONVOY is built for the person you love, living at-home aloneOur specialists are experienced, understanding, and respectful at the door.

A KONVOY Check is the only personal verification designed for the moment that matters.

A Special Invitation From Our Founder

Amazon $1,000 gift card with red ribbon on a dark blue background.

Join the KONVOY Founding Family for a chance to win $1,000

  • Chance to win a $1,000 gift card*
  • 20% off KONVOY Checks for 3 months
  • No cost to join today

*KONVOY Founding Family Giveaway is a limited time offer. Rules: 1 of the first 100 Founding Families with completed KONVOY Sign-Up win $1000 gift card. Odds 1 in 100. One entry/discount per household. “Sign-Up” requires completed KONVOY account with a valid payment method on file. Founding Family account sign up is free. You will only be charged if you request a KONVOY Check. All decisions are final and at discretion of KONVOY management. Void where prohibited. 20% off KONVOY Check valid for 3 months from account creation.